Why Startups Need to Cultivate a Positive Culture for Success

Satish Madiraju
3 min readMay 25, 2021
Image Credit: Adobe Stock Images.

Starting a business is not easy. It’s an emotional rollercoaster of highs and lows, but the rewards can be great if you’re willing to put in the work. More than anything else, however, the ultimate success of a startup depends on one thing: cultivating a culture that embraces people. Numerous studies have found that positive company culture will lead to better morale, productivity, and higher retention rates.

What Is A Startup Culture?

Startup culture is a company’s unique way of operating. It is a company’s overall philosophy, how it operates daily, and what the employees do every day. Every organization has its own “cultural DNA” that defines who they are as an entity. A thriving startup culture will create an environment where people feel empowered to think out of the box, take risks and contribute in new ways. Though culture varies from company to company, positive cultures are generally based on the following principles:

• Honesty and transparency: being open about what is going right or wrong in the company, recognizing that mistakes happen, and celebrating successes.

• Collaboration: actively seeking input from employees, customers, suppliers, and others to help solve problems.

• Inclusion: ensuring everyone has an opportunity to contribute their ideas and perspectives.

• Accountability and responsibility: making sure people know that they can succeed if they take appropriate actions.

How to Communicate Company Values?

Healthy startup culture has clear values communicated from the top-down, ensuring everyone on the team knows what they are expected to do and what their teammates expect. The founders’ actions show through in their company culture- even if they’re not around all day, every day. They set expectations for how employees should act and create an organizational mindset that will shape office dynamics over time. Founders should always be mindful of their actions- they set the tone for what behaviors are tolerated, which can significantly impact how employees feel about coming into work every day.

Startup culture is driven by its team members who maintain it internally and externally to clients and customers. Founders must create an environment where people want to come in each morning and do their best because they care about its success. For example, having an open-door policy makes workers feel like there are no barriers between them and management. In a remote work setting, this can be achieved by ensuring that communication is clear and concise. You don’t want anybody to feel left out.

Maintaining healthy working habits can create a productive atmosphere, leading to increased retention rates among talented employees. As generations continue changing, so do workplace dynamics. Ensuring your office has updated benefits such as flexible hours, for example, will help make employees more productive.

Benefits of A Healthy Workplace

A culture of positivity is a core part of every startup’s success, and it should be cultivated from the onset. Values such as transparency show how you communicate your policies or decisions. If other members know where they stand, everyone can work together toward achieving those goals.

For example, workers are respected and given time off during difficult moments such as family death or illness in a positive environment. This type of kindness shows your team they’re valued for their contributions and not just seen as numbers on a balance sheet or cogs in a machine. Finally, having at least one founder who has a genuine interest in the well-being of their team can create a ripple effect that benefits everyone. Don’t forget that you need regular training courses to ensure that your values are communicated and constantly reinforced.

If you’re starting a company, it can be easy to focus on the business side of things. However, if you don’t cultivate your culture from day one and nurture a sense of appreciation for everyone who works with you, you may be setting yourself up for failure.

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Satish Madiraju

A physician MBA with fellowships from the University of Massachusetts and Brown University, interested in healthcare innovation & design thinking.